Shipping

Shipping takes between 5-7 working days and costs $7.50.

We also offer free standard shipping for orders over $45.00.

We only ship to USA, including Alaska and Hawaii.

Returns & Replacements

We hope that you love your Lund London purchases, but if you need to return an item that’s ok too. If you wish to arrange a return please inform us by email at hello@lundlondon.com and we will provide the return shipping address.  You have 14 days from when you receive your order to return goods.

Return postage is the buyer’s responsibility. We strongly advise that you use a tracked service as we take no responsibility for goods in transit. We will refund the original payment method within 14 days of receiving the goods back. The goods must be returned in their original re-sellable condition.

If your order is faulty or damaged please email hello@lundlondon.com within 14 days of receipt, stating your order number, product number, a photo of the fault, and state whether you would like a replacement or a refund. Once we have authorized your return, we will send you the return shipping address.

We strongly advise that you use a tracked service as we take no responsibility for goods in transit. If you requested a refund, we will refund the original payment method within 14 days of receiving the goods back.

Updating Account Information

To edit your customer account details and check your order history click ‘My Account’ at the top right of the website (this will only work once you have logged in). If any details are incorrect and you are not able to edit them from your account page, please email us at hello@lundlondon.com

Promotions

Promotional offers will at times be available on www.lundlondon.com. Lund London reserves the right to withdraw promotions at any time and will not be required to give notice.

General Terms & Conditions

This site is owned and operated by Lund London Ltd. Our registered company number is 8932549. Registered company address Unit D2 The Green, Bearsted, Maidstone, Kent, England, ME14 4DF, United Kingdom. Our VAT registration number is 213 5144 49. You can contact us at lund@lundlondon.com. See our full Term and Conditions here.

Privacy & Security

We take your personal information and data privacy seriously, so you can be sure that you can shop online with us safely and securely. We will never share your details with anyone, except for the sole express purpose of processing and delivering your order. Read our full Privacy Policy here.